Privacy Policy
Effective Date: October 26, 2024
Mystic Realms Retreats ("we," "us," or "our") is committed to protecting your privacy. This Privacy
Policy explains how we collect, use, disclose, and safeguard your information when you visit our website
[mysticrealmsretreats.com] (the "Site") and use our services. Please read this Privacy Policy carefully.
If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our
services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Site, express
an interest in obtaining information about us or our services, participate in activities on the Site, or
otherwise contact us. The personal information we collect may include:
- Personal Information You Provide: Name, email address, phone number, postal
address, demographic information (such as age, gender, and location), and any other information you
choose to provide. For example, when booking a retreat at our Olympic Forest Sanctuary near Forks,
Washington, or our Coastal Yoga & Wellness Retreat near Cannon Beach, Oregon.
- Payment Information: If you make purchases through our Site, we collect payment
information, such as your credit card number, expiration date, and billing address. This information
is processed by our secure payment processor, Stripe, and we do not directly store your credit card
information on our servers.
- Log Data: When you visit the Site, our servers automatically record information
("Log Data") that your browser sends. This Log Data may include information such as your computer's
Internet Protocol (IP) address, browser type, the web page you were visiting before you came to our
Site, pages of our Site that you visit, the time spent on those pages, access times and dates, and
other statistics.
- Cookies: We use cookies, which are small data files stored on your device, to
enhance your experience on the Site. Cookies help us to remember your preferences and track your
usage of the Site. You can control the use of cookies at the individual browser level, but if you
choose to disable cookies, it may limit your use of certain features or functions on our Site. See
our Cookies Policy for more details.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our Site and services.
- To improve, personalize, and expand our Site and services.
- To understand and analyze how you use our Site and services.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, including for customer
service, to provide you with updates and other information relating to the Site and services, and for
marketing and promotional purposes.
- To process your transactions and manage your orders.
- To send you emails and newsletters about our services, promotions, and events. You can opt out of
receiving marketing emails at any time by following the unsubscribe instructions included in the
emails.
- To find and prevent fraud.
- To comply with legal obligations.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers
who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting
services, and customer support. These service providers are contractually obligated to protect your
information and only use it for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners to offer
you certain products, services, or promotions. For instance, collaborating with local guides like
Dr. Evelyn Reed for our Olympic Forest Sanctuary retreats or yoga instructors like Anya Sharma at our
Coastal Yoga retreat.
- Legal Compliance: We may disclose your information if required to do so by law or in
response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, reorganization, sale of
assets, or bankruptcy, your information may be transferred to the acquiring party.
- With Your Consent: We may share your information with third parties when we have your
consent to do so.
4. Security of Your Information
We use reasonable administrative, technical, and physical security measures to help protect your personal
information from unauthorized access, use, or disclosure. However, no method of transmission over the
Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute
security of your information.
5. Your Choices
You have certain choices regarding your personal information:
- Access and Update: You can access and update your personal information by logging
into your account on our Site or by contacting us directly.
- Opt-Out: You can opt out of receiving marketing emails from us by following the
unsubscribe instructions included in the emails.
- Cookies: You can control the use of cookies at the individual browser level.
6. Children's Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect
personal information from children under the age of 13. If we become aware that we have collected
personal information from a child under the age of 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the
"Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy
periodically for any changes. Your continued use of the Site and services after the posting of changes
constitutes your acceptance of such changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mystic Realms Retreats
Privacy Department
123 Serenity Lane
Ashland, OR 97520
Email: [email protected]
Phone: (541) 555-1212
Policy drafted by: Alistair Finch, Privacy Officer.